Returns & Exchanges
At Delta Key Co., we stand by the quality of our premium mechanical keyboards and electronics. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Print Shipping Label
Once approved, a prepaid shipping label and a return authorization slip will be sent to your email for easy printing.
Pack Your Device
Securely pack the electronics in their original packaging, including all cables, keycaps, and accessories to ensure a full refund.
Receive Your Refund
After our technicians inspect the hardware at our warehouse, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing